ONBOARDING

NOTICE TO HR DEPARTMENT FOR NEW HIRE:

• ENDORSEMENT OF CAMPAIGN FROM CLOSER TO MANAGER: THE PROCESS WILL BEGIN WITH THE ENDORSEMENT EMAIL SENT BY THE CLOSER ADDRESSED TO THE MANAGER CONTAINING THE CAMPAIGN DETAILS.

• THE MANAGER MUST SEND A NEW HIRE ENDORSEMENT(NHE) EMAIL USING THE NEW HIRE ENDORSEMENT(NHE) TEMPLATE FORM BELOW

• NHE MUST BE ADDRESSED TO:  emp-onboarding@virtualchamps.com

• emp-onboarding@virtualchamps.com email group includes:

  1. 1. • Office of the COO

        • HR Department

        • Finance Department

        • IT Department

        • Recruitment Team

• REQUIRED SUBJECT LINE: NEW HIRE ENDORSEMENT - (COMPLETE NAME OF CANDIDATE)

CONTENT/TEMPLATE (all details must be filled in):

            NEW HIRE ENDORSEMENT - (NAME OF CANDIDATE)

Status: (Independent Contractor or Regular Employee)
Duration of contract (if applicable):

Department:
Manager Assigned:

Job Title:

Job Description/Services (to be stated on the contract/service agreement e.g. Accounting Services):

Hours Daily (PLEASE INDICATE HOURS INCLUSIVE OF BREAKS): 

Work Schedule (PLEASE SPECIFY EXACT TIME OF PUNCH IN AND PUNCH OUT IN PH TIME):

Hourly Rate:

Monthly Rate:

    Client Rate:

Billing Frequency:

Mode of payment:

Client Name/Campaign Name:
Tentative start date with VCG Onboarding: 

Tentative start date with the Campaign:

 Subscriptions/Tools acquired for the campaign:

• Name of Sub/Tool:

• Start Date:

• End Date:

(Copy bullet points for more than 1 subscription/tool)

• SEND MESSAGES OR NOTICE TO INTERVIEW RESULTS AND CAMPAIGN UPDATES GROUP CHAT FOR THE RECRUITMENT TEAM TO EXPEDITE NOTICE TO NEW HIRES.
   

NOTE: THE CONTRACT WILL COMMENCE ON THE START DATE OF THE NEW HIRE AND WILL BE SENT TO THE NEW HIRE ON HIS/HER FIRST DAY OF WORK OR ON INDICATED VCG ONBOARDING DATE.

2. HR, IT AND JIBBLE ORIENTATION

• ONBOARDING COMMENCES ON THE PROVIDED DATE IN THE ENDORSEMENT LETTER.

• HR ONBOARING:

Includes: 1. VCG Video

2. Table of Organization

3. Bank Requirements

4. Exit Process

• JIBBLE ORIENTATION:

Includes: 1. Jibble interface

2. Payroll schedule / Payday / Pay slip

3. Disputes

• IT Department's Onboarding Flow: 

1. Company Credentials Requirements (will be taken from your new hire endorsement email)

a. Full Name

b. Active Phone number - For verification code (From new hire)

c. Personal email (From new hire)

d. Department

2. IT Orientation

a. Company Credentials

b. Technical Concerns

c. Software Installations

d. Hardware concerns

e. Call Recorder

f. No Internet Connection / Power Interruption

g. Preventive Maintenance

h. Computer Specifications Requirements

i. Workplace/Workstation Reminders

3. The IT Onboarding Checklist - new hires must sign an IT Onboarding

checklist containing their company credentials, the Do's & Don'ts, and simple reminders

during the IT Orientation.

ORIENTATION SCHEDULES:

• IT ORIENTATION AND CREATION OF COMPANY CREDENTIALS (IT STAFF): 7:00 PM

• VCG ORIENTATION (HR MANAGER AND HR ADMIN/ER STAFF):  8:30 PM

• JIBBLE ORIENTATION AND CREATION OF JIBBLE LOGS (PAYROLL AND BENEFITS OFFICER): 9:30 PM OR THE NEXT DAY AT 8:30 PM (PBO CAN OVERRIDE THE NEW HIRE’S FIRST DAY)

*ONBOARDING/ORIENTATION OF THE NEW HIRE COULD BE DONE ONE DAY AHEAD OF THE NEW HIRE’S START DATE GIVEN THAT IT WOULD BE INDICATED ON THE ENDORSEMENT LETTER

3. HR AND NEW HIRE’S JOB OFFER DISCUSSION:

A ONE-ON-ONE JOB OFFER DISCUSSION WILL BE SCHEDULED BETWEEN THE HR AND HEW HIRE TO DISCUSS ON THE PROPOSED RATE, START DATE, WORK HOURS, JOB DESCRIPTION, TERMS AND CONDITIONS.

4. ENDORSEMENT FROM HR DEPARTMENT TO OM/AM ASSIGNED TO THE NEW HIRE’S CAMPAIGN

• HR STAFF WILL REPLY TO THE NEW HIRE ENDORSEMENT THREAD AND PROVIDE THE CREDENTIALS.

• HR STAFF OR RECRUITER WILL SEND THE CREDENTIALS TO INTERVIEW RESULTS AND CAMPAIGN UPDATES VIA SKYPE GROUP.

• HR STAFF WILL MESSAGE THE NEW HIRE AND BE THE FIRST/MAIN CONTACT PERSON IN CASE THE MANAGER/CLOSER HAS NOT REACHED OUT YET

NOTE: THE RECRUITMENT TEAM IS IN CHARGE OF FOLLOW-UPS AND SCHEDULING UP UNTIL CLIENT ONBOARDING. BETTER TO ASK FOR THE NEW HIRE’S PHONE NUMBER TO KEEP CONSTANT COMMUNICATION IN CASE OF INTERNET ISSUES.